Services

Whether it is specialist equipment, facility hire, equipment hire and sales or maintenance and repairs, we have you covered.

SPECIALIST EQUIPMENT CUSTOMISATION AND INSTALLATION

When most people think about mobility, what comes to mind is crutches, a wheelchair, walking frames.

While ALTER can most definitely assist you with these common items through both hire and sale, our core business is to improve both quality of life and outcomes for all members of our society. We do this via cutting edge technology and a keen focus on meeting your specific needs.

Whether via personal request, or dealing direct with your Doctor, Surgeon, clinician or therapist ALTER will attend to all of your unique requirements.

  • Custom Home fitouts including hoists and accessibility options
  • Import, demo, customisation
  • Trials and Demonstrations by well trained staff
  • Demonstration track for mobility training and appropriate equipment selection

FACILITY HIRE

FacilitiesALTER operates extensive facilities both at our Mount Waverley head office, and at our secondary location in Heidelberg.

Providing clinical education? Utilise ALTER stock of beds, hoists, and more at no additional cost.

Featuring fully equipped conference and seminar rooms, you can quickly and easily book space fitting your requirements:

  • Staff Training
  • Board and Team Meetings
  • Group Orientation sessions
  • Patient treatment, fittings, and instruction

Limited Time Offer! Any booking of 2 or more consecutive days will receive a bonus day to redeem on your next booking! Book now to secure your dates!

EQUIPMENT HIRE & SALES

ShowroomALTER carries an extensive range of equipment for both hire and sale. From basic aids to daily living, to complex powered wheelchairs and hoists, to custom equipment.

ALTER’s hire & sale prices are constantly monitored to ensure they remain industry competitive and represent best client & patient value for money.

All equipment is maintained to highest standards, with hire items cleaned and calibrated following every use.

ALTER’s cleaning and maintenance programme ensures that any device supplied for use is fit-for-purpose, functional, and meets infection control requirements.

MAINTENANCE & REPAIRS

MaintenanceALTER, formerly VHHE, has almost 30 years’ experience as Victoria’s largest independent repairer of rehabilitation and mobility equipment.

Services include:

  • Preventative Maintenance
  • Electrical Safety Testing – ‘Test & Tag’
  • Equipment Service & Repairs
  • Asset refurbishment or replacement
  • Asset collection and disposal

ALTER repairs are recognised and accredited by equipment manufacturers across the industry, and our friendly staff love a challenge.